Sunland Home Decor - Contemporary Rustic Since 1997
Contemporary Rustictrademark Since 199717 Years Online
 
Really Free Return Shipping Free Shipping on ordders of 99 and up Free Return Shipping
Customer Service
ORDER INFORMATION
CONTACT INFORMATION
GENERAL INFORMATION
Return Policy
If within 365 days you are not completely satisfied with your purchase for any reason, we'll send you a pre-paid return label so you can send it back for exchange or 100% refund.
No Restocking Fees.     No Penalties of any kind.
Applies to everything (even custom made items).

48 Contiguous US states only

Return Policy Details

With Sunland Home, LLC's 365 day return policy, there are no unusual catches or exceptions. We only ask that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition as when you received it.

  • You can return your purchase for up to 365 days from the purchase date.
  • Products must be in the original condition that you received them.
  • Free Return shipping is available for items that are shipped to the 48 Continental US states.
  • After contacting us, you will be provided a pre-paid domestic US shipping label.
  • Expedited shipping costs (3-Day, 2-Day or Next-Day Air) may not be refunded unless items are defective or wrong items were shipped.
  • We ask that you contact us before returning your items to tailor easy return instructions to your situation. Some damaged items may be replaced without requiring you to return the damaged item.
  • Once your return is received and inspected by our fulfillment centers (usually within 72 hours of receipt),your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. As part of our 365-day return policy, all returns will need to be received and processed by our warehouse within 365 days of purchase.

Need to Return an Item? Start Here

Please Tell Us About Your Return

Complete the following, and a Customer Service Agent will personally reply with quick & easy return instructions tailored just for you.

(phone only used if we are unable to contact you by email)

Entire Order

Partial Order (type item numbers to be returned below)

Type security code text from image below (case sensitive)*:

We're here for you.

Need personal assistance?
Our friendly US based Customer Service team is a phone call or quick email away.

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1-888-786-8876 (US, Canada)
(520) 917-0342 (Outside US)

Mon-Fri 10-5 Mtn. Std. Time

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Sunland Home, LLC
PO Box 17053
Tucson, AZ 85731-7053

Online for 17 Years© 1997-2014 Sunland Home, LLC All Rights Reserved - Find us on Google+