The sign arrived exactly as described and customized as we requested. It is attractive, high-quality, and easy to install. We thought the lettering might be more reflective in car headlights than it is, but it is still readable at night.
I made a mistake in measuring and needed to return a rug hanger in exchange for on of the proper size. No issue whatsoever. I even volunteered to absorb some expense, but Sunland rebated it all and did so promptly. And the hanger looks terrific, I might add!