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Real Quotes from Real Sunland Customers

"Thank you for your quick response. As I was reading the email you sent, I could hardly believe it. It seems that customer service has become like the dinosaurs...extinct. I honestly now believe that I have found a place I will come back to for all my home decor needs."

Brian C. -- Chapin, SC

"I recieved my order today and it was perfect. I ordered a dark brindle steer hide and ask if you could send one with some white on it too. The one that came was just right. Thank you so much. I will be ordering again."

Elaine H. -- Waleska, GA

"Thank you for taking care of my issue so rapidly and efficiently. This is really great customer support. Good job!"

North Stonington, CT

"I just received the Grade A skull today. I am so pleased I can not Thank You enough for the Skull in a matter of minutes my guest Bedroom has been completed. THANK YOU ALL!"

Khylil S.-- Philadelphia, PA

"I just received my third order from you & have to tell how thrilled I am! your products are such great quality & look like 3 times the price I paid. I keep looking for empty spots so I can order more "great stuff"!! thank you, thank you, thank you!!!!"

Deborah W. -- Three Forks, MT

"I ordered, for the first time, some items from your company.  I am so pleased.  Most of the things arrived today, and they are wonderful.  I was so impressed with not only the items, but the great packing that was done to insure the items would arrive in one piece.  Thank you so much.";

Charlene H. -- Folsom CA

"Thank you for your prompt reply. I really appreciate it. You have made me a happy consumer and a customer in the future. It is a pleasure to do business with a company like yours. Thanks again."

Barbara M. -- Highland Park, IL

"Hi just a note to let you know I received my Wild Horse II dinnerware and accessories and I love it all! Everything looks just as awesome in my kitchen as I'd hoped it would. Thank you for such great service!! Have a great day!"

Lisa C. -- Moses Lake, WA

"I want to thank you for your prompt delivery and the great packaging. This is a gift for a friend that is retiring from the Sheriff's Office.  These keys are just perfect.  You have a great line of products and I know I will buying again soon."

Mary S. -- Mechanicsville, VA

"Thank you very much. I will come back next time I am looking for something that you carry. You have awesome customer service."

Dave W. -- Champaign, IL

"Thank you for finding the outlet covers I needed. They are perfect, just like the ones I wanted to match.... the outlet covers are on the wall and looking great. Thanks again..."

Christine P.-- Phoenix , AZ

"I would just like to send a little thank you for the order I just received 5/4/05. I ordered terra cotta chile pepper kitchen items that were just wonderful! The internet does not do them justice. The craftsmanship is beautiful! Thanks again."

Julie I. -- Lake City, FL

"Thank you so very much for your extra effort on getting the order to me by Friday! It arrived on time as you mentioned! Many of the guests for our Friday night party commented on the coasters. I gave them your web address and recommendation for friendliness and quick service."

Todd L. -- Phoenix, AZ

"OK...we really need someone like you working in our customer service. You are attentive, detail oriented and so prompt at returning answers to the customers. Please pass this along to your boss. Typically customers only complain (of which I am one) but I also speak up when someone does their job exceptionally well. Thanks... good customer service builds business."

Jean W. -- Tustin, CA

"Thank you for your replies to my e-mails. Your commitment to customer service is greatly appreciated. Most companies do not have give a way to contact them, and it really makes a difference when one does. Thank you!"

Krista G. -- Hamilton, OH

"I have to compliment Sunland on it's high quality products, having them exactly as depicted, and at great prices!  :)  I love all the things I ordered!"

Dane L. -- Strawberry Plains, TN

"I received my replacement lamp shade today and it is perfect. Thank you for your help and great service."

Elizabeth B. -- Hebron, CT

"Customer Service, I want to thank you for the update on my order status. It is appreciated very much. Thank you..."

Ken B. -- Temperance, MI

"Thanks a bunch. You guys have the best customer service I've came across."

Jamie J. -- Indianapolis, IN

"I have received my order in timely fashion, and very pleased with the merchandise."

Don P. -- St. Louis, MO

"Thank-you so much, it is so much nicer than I thought it would be"

Joy B.-- Winston Salem, NC

"Thanks again for your prompt response! This is my first order with your company but I am sure it won't be my last, you have great customer service."

Mike M.-- Saugus, MA

"Just recieved the wall art. its awesome! Thanks!!!!"

Jerry F.-- Kake, AK

"We took you up on your generous offer and ordered the chairs. I later placed another order on a few other items. Thanks again for your thoughtful service - it was the reason we selected Sunland over the other web shops"

John M.-- Albany, NY

"Thank you for your note. Your company is fabulous. I look forward to ordering more from you in the future."

Jan P.-- Plano, TX

"Thank you...will hopefully do some more business with your company. First class."

Jane F.-- Gresham, OR

"Thank you for your help with my order. You guys have been a joy to do business with and I love your products. Thanks again."

Jamie J.-- Indianapolis, IN

"My mother said her package arrived safely yesterday. Many thanks to you as that is what she had been looking all over for. Glad we found you through the internet."

Scott Y.-- Lakeview, NY

"Your site is a GOD send to my appointments. :) Its a "southwest/spanish" feel...without all that TACKY and over the type know? So these things are JUST wonderful! :)"

Mary B.-- De Leon Springs, FL

"I just wanted to let you know that I like your website. ...Decorating by using a theme makes it easy and fun."

Carol -- New Jersey

"Thank you very much. Not only do I like the products offered by your company, but your customer service is outstanding. This is why I will continue to shop at Sunland Home."

Robert L.-- Wappingers Falls, NY

"I just wanted to say thanks for your great customer service. I received the items I ordered when promised and in perfect condition. May I also add that the items were exactly as pictured and described on your web site. Thanks again for your attention to detail and great service."

Lucy N. -- Knoxville, TN

"Thank you.  Appreciate the speedy response, best ever from an internet vendor!"

Gloria S.

"Hello, I just wanted to take a minute to let you know that have ordered twice from your company in the past 60 days. The quality of your merchandise is outstanding. When I placed my first order with Sunland Imports several weeks ago I must have sent your web site to at least twelve friends to let them see the type of merchandise you offer. Then when my purchase arrived I was delighted to say the least. I think I told even more people. Your shipping and packing was more then adequate and very quick all three items arrived in perfect condition. Having ordered once and now knowing the quality and speed I did not hesitate to place a second order that just arrived yesterday in perfect condition once again. I guess the point of this email is to say thanks for offering these quality products and caring enough about your customers to give them peace of mind when ordering from you."

Gene S. -- Pennsylvania

"I did receive the package today and I love what I ordered."

Marilyn Z. -- Stoneham, MA

"Received our switch plates today and just wanted to tell you how very, very pleased we were with them!  The workmanship was excellent, the look marvelous, and it has been a pleasure to work with you.  Thank you for such a terrific site and place to shop.  Keep up the good work!"

Robert S.

"Thank you so very much.  You have made my day great!"

Nancy C.

"Okay--thanks!  I appreciate the prompt customer service! ... LOVE the stuff by the way!"

Cheryl S.-- Glendale, AZ

"Thank you. It has been a pleasure doing buisness with you."

Marie M.

"I just got home and found my package from Sunland Home.  I am very happy to report I now have all my items and they are absolutely terrific! The quality of product for the prices you charge is highly satisfactory. Thank you very much for the fine quality, selection, value and even customer support. I will always be happy to shop at Sunland Home!"

Donna F.


Ellen B.

"Thank you for your quick response. I'm happy to say that when I got home  last night, my package was on my doorstep. The sun is just beautiful and perfect for my home!!! It is a pleasure doing business with you and I will be visiting your site and doing more shopping soon!!! It's so difficult to find anything that is southwestern in this area! Your website is a real find! Thanks so much!! Have a great weekend!"

Tracey C. -- Hopatcong, NJ

"I would also like to take this opportunity to let you know how much I enjoy shopping on/at your website. Everything I have ordered to date has been of the highest quality and well packaged for shipment. Kudos to all for a well laid out, easy to navigate website showcasing a great variety of merchandise."

Jill J.

"You deal with a lot of people this time of the year , and if everyone is treated as friendly as you and the others on your staff I have spoken with have treated me, then your company has employees they should be very proud of. Merry Christmas, and Happy New Year."

Robert W. -- St. Louis, MO

"This was my first order with you and I have already received it.  I must tell you -- I am very impressed with your service, the speed with which I received the order, and the good condition it arrived in.  Thank you so much!!"

Susie K.

"I received my complete order one day after I placed the order via the internet.  I am absolutely delighted with your service, the care with which my merchandise was shipped, and the quality of all of the items is excellent.  I have no doubt I will be ordering from you again in the near future."

Patricia C.

"We just wanted to take a moment to thank you for your prompt and efficient service. Our tableaus are beautiful and I know we will enjoy them for years to come. These very breakable items arrived in perfect condition because they were packed so well. Thanks to your entire staff for their attention to detail and great customer service. We'll be back!"

Lucy N.

"Just wanted to tell you how much I love the items I ordered.  This was my first time and I was a little hesitant about mail order.  I am originally from Tucson and was thrilled to see your website!  You have made it so much easier to bring a little Desert into my home in Florida!  Thank you!"

N. Davis

"Thank you for responding so quickly..."

Patty P.

"I received my order and I must say your merchandise is absolutely breathtaking! I had ordered 8 pillow covers and a table runner. OMG....the colors are to die for! (My dogs better not even entertain the thought of chewing them.)"

Harriet R.

"Thank you! I ...future business with you will be soon and also passed along to have beautiful items! very unique! Thanks again."

Anne S. -- Durham, NC

"Thank you so much for your patience and help. I will recommend and order you products in the future."

Jennifer T.-- San Antonio, TX

"Thanks for getting back to me, Linda. I really appreciate the great service your company gives.  It is unfortunate that I am having some trouble with other online companies.  Thanks for responding to my email. It means alot to me."

Carla S.

"recieved in great condition very happy with order thanks"

June R.

"THANK YOU - I received my order today and it is more precious than I ever thought it would be!! I just love it and look forward to more purchases!!! Your store is just superb. Keep up the good work!."

Kathy B. -- Howe, TX

"I just received my order, and I am very happy with the time it took for shipping, but more importantly, the items I received are excellent. The drum is wonderful (just what I expected except about one hundred dollars less expensive than I had priced) The rainstick is also beautiful. As a teacher it is important to have a reliable company that offers quality as well as affordability. These items will be used in my classroom. This was my first time ordering from Sunland. When I unpacked my order I immediately sent off e mails to the other teachers at our school site and have recommended your company as a reliable, and affordable source of merchandise. This is just to let you know that I am happy with my purchase and plan on going back to order some more items for my home."

Dennis B.-- Galt, CA

"The order arrived on time just like you said and it's beautiful. We immediately put the items outside and they look great gave the house a
whole new look and now we want to order other items in the future. We will be telling our friends. Thank you for the "excellent" service."

Mary Ellen & Jim

"I just LOVE YOUR STUFF!  Can ya tell?"

Sherry M..-- Camarillo, CA

"Thank you so much for your patience and help. I will recommend and order you products in the future."

Jennifer T.-- San Antonio, TX

"Thank you for taking the time to let me know what is going on with my order.  Wish there were more like ya."

Kelley, K.-- Blackstone, MA

"My compliments to you and your organization for the customer service I have been privileged to receive."

P. Wonderly -- Bakersfield, CA

"I just received my (steer skull). It's the nicest one I've ever seen. I used to get my (steer skulls) from New Mexico, and yours are much nicer than any we got from there."

E. Breitenbach -- Cedar City, UT

"Dear Sunland. I just placed my first order with you last week...I was pleasantly surprised!...The quality is really nice. I'm sure that I will order from you again in the future. Thanks again."

C. Crane -- Oklahoma City, OK

"Thanks for the fast response! ... the items I ordered are for an anniversary gift, and I was a bit nervous about getting it on time. But it looks like that won't be a problem -- thanks for the great service!"

David B. -- Gahanna, OH

"I just received my order, a steer skull, and I must admit it was more than I had hoped for. A very reasonable price and fast delivery. I was amazed. Thank you. You'll hear from me again."

J. Andrews -- Henderson, NV

"You get an 'A' and a Gold Star for good customer service! Thank you."

B. Feren -- Dover, NH

"Just wanted to let you know that I am in receipt of the wall hanging (arrived today). It's beautiful and goes perfectly with my decor!!"

L. DeGrose -- Berwick, PA

"The package arrived last night...just in time for my birthday (which I was hoping for). The blankets are absolutely gorgeous - I am most pleased with the order."

L. Bloffwitch -- Meadows, South Australia

"Just wanted to say I really appreciated the prompt delivery of my (well-packaged) Christmas order. The quality of everything was much better than I expected. Nothing was broken. The placemats were beautiful!  My daughter certainly loved her gift. We live in Pittsburgh, PA and Southwest style items are hard to find here in the stores. You saved me so much time shopping during the busy holiday season. Since shopping with you was such a pleasure, we will certainly do so in the future."

A. Brown -- Bethel Park, PA

"... it was my pleasure to place an order.  I just LOVE your stuff!  I am decorating a spare room (known to all as my Aztec room), and couldn't find any of these pieces locally.  Only wish I could now do my entire house in this decor!  It is my favourite room in the whole house."

H. Irwin -- Upper Sackville, Nova Scotia

"Just wanted to let you know how much I enjoyed shopping on your website. ... I will definitely be back.  I'm in the process of buying my first home and would like a southwestern theme and saw many great ideas."

L. Cotter -- Florida

"Hi there! Just thought I'd let you know, my order for the pillow covers and the kiva ladder arrived. I am soooooooooo impressed with the quality of these products! I (definitely) will be ordering again soon! Thank you so much for making my holiday a little brighter in... Oregon!!! Merry Christmas to all the great staff at Sunland Imports! Thank you again, so much!"

S. Hart -- Portland, OR

"I just wanted to let you know that i received my Pueblo canister set and was very pleased. it went beyond my expectations. I have just added to my collection. "

L. Nardone -- Jensen Beach, FL

"I just received my first order from you company and I must say, I am extremely pleased. The quality is great and pricing very reasonable. I enjoy the wide selection of products and will definitely be a return customer!"

D. Stoner -- Mesa, AZ

"Received the Kiva ladder today in fine shape. Thank you for the fast shipment and a quality product."

B. Miller -- Billings, MT

"Wow! Wow! It's amazing! I love it. Thank you very very much."

R. Perlett -- Toronto, Ontario

"We received our products yesterday as you promised. Thank you so much, we really LOVE everything!!!!"

L. Gladwell -- Litchfield Park, AZ

"I just wanted to let you know that I received my Pueblo canister set and was very pleased. it went beyond my expectations. I have just added to my collection."

L Nardone -- Staten Island, NY

"I appreciate how flexible Sunland has been! Thank you for your help!"

Heather A. -- Kent, WA

"I received my zebra cowhide rug yesterday and I LOVE it. Thank you so much for your help in getting me the type of rug that I was wanting."

Janna S. -- Mililani, HI

"You guys are awesome! Thanks for the great service, Sarah :)"

Sara S. -- Norfolk VA


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