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Easy Returns

If within 60 days you are not completely satisfied with your purchase for any reason, we'll send you a pre-paid return label so you can send it back for exchange or full refund.

48 Contiguous US states (AK, HI excluded) only

No Risk - No Worries

Easy Returns Start Here

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Return Policy Details

With the Sunland Home Decor 60 day return policy, there are no unusual catches or exceptions. We only ask that you send the items back to us in the original packaging if you can, and make sure that the merchandise is in the same condition as when you received it.

  • You can return your purchase for up to 60 days from the shipping date.
  • Products must be in the original condition that you received them.
  • Return shipping (free when returned using our prepaid shipping label) is available for items that are shipped to the 48 contiguous US states (AK & HI excluded). International return shipping is the responsibility of the order recipient unless the wrong item is shipped or the item is defective.
  • After contacting us, you will be provided a pre-paid domestic US shipping label.
  • Original shipping charges may not be refunded unless items are defective or wrong items were shipped.
  • We ask that you contact us before returning your items to tailor easy return instructions to your situation. Some damaged items may be replaced without requiring you to return the damaged item.
  • Once your return is received and inspected by our fulfillment centers (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days.
  • All returns will need to be received by our warehouse within 60 days of original shipping date.

*Some custom made items such as custom cornices and personilzed, monogrammed, or logo items are not returnable. Items purchased before 1/8/2018 are covered by our previous 90-day free return shipping policy. You can view our privacy policy, terms of service and more on our Terms and Conditions page. Still have questions? Use the link at the bottom of the page to contact us. We're happy to help!

 

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