When the first raven mug came delivered in a smashed box and broken in many pieces, due to negligence in the part of USPS, I contacted Sunland customer service. They asked for a picture of the broken mug, then promptly sent a replacement. I know my partner is going to love it! I have a butterfly mug and sent mugs to my son and daughter-in-law for their anniversary. Love these products!
The sign arrived exactly as described and customized as we requested. It is attractive, high-quality, and easy to install. We thought the lettering might be more reflective in car headlights than it is, but it is still readable at night.